Privacy Policy
The HelpYourNeopet Privacy Policy is loosely based on the Model Privacy Statement from
TRUSTe.
Personal Information
Very little personal information is collected by HelpYourNeopet. Presently email
addresses are the only information received
Persons under 13 years of age
The website Neopets.com, upon which the content of this site is based is used primarily
by children. Therefore the site does not contain any explicit material and takes very
seriously any complaints about material on the site that may be deemed inappropriate.
The safety of minors on the site is also of the utmost importance. Links to external
sites are labelled, and on pages with mail forms and downloads persons under thirteen
years of age are reminded to check with a parent, guardian or another suitable adult
before continuing.
Third Parties
Very little information about the users of this site is collected. Neopets
usernames, email addresses and the messages that are sent via the use of email forms on
this site are not given out to anyone.
Mail forms
There are a few e-mail forms dotted around the site and quite often they ask for your
email address. This is not required. You are more than welcome to and have the
right to keep this information to yourself although if you need a reply to a question you
need to be contacted somehow....
If you are under the age of 13 ask your parent/guardian before emailing
us or filling in a form on this site.
Neopets username
Many of the email forms dotted around the site ask for your Neopets username. This isn't
to hack into your account it's just so we have a generic name to use for you. By using
your Neopets username it prevents us from having repititions of the same username and
lets you keep your real name private!
If you are concerned about giving us your Neopets username it's quite alright to exclude
it from your message.
Neopets password
HelpYourNeopet will never request your Neopets password. This website it not
affiliated in any way with the Neopets.com website. If you are contacted by someone
requesting your Neopets login details don't give it to them! Neopets.com staff have
access to their member databases and no one else needs your password.
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